Shipping Policy
Shipping Times and General Information
Before we
can ship, we process your order to verify availability of your product(s),
shipping selections and credit card information. We will process your
order within 2-3 business days depending on our volume.
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How
fast you receive your order also depends on the shipping method you
choose during the order process. We offer a variety of shipping
services but please note that the shipping calculators used are
estimates of ship times and does not include our processing
time. Please allow 3-5 business days to process your order. All
shipments of orders received on weekends go out starting on Monday,
including priority shipments in the order that they are received.
All shipping time estimates are in business days. Ground Shipping is
estimated to be 5-7 business days depending on your location. Actual
shipping times vary by your location, product and method. Most items
ship from our location in Lakeland, Florida. Some items will ship
directly from the manufacturer and that can take a while longer. In
that case, we will email you with an update on the status of your
order.
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If the
item you order is out of stock or will be delayed, we will email you
with an update on the status of your order.
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If you
require a faster method of shipping or you must have your items by a
certain date PLEASE contact us by email or note your request on the
check out page.
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We are
happy to include a note with your shipment if items are a gift -
such as Birthdays, Thank You's or other special occasions - no cost.
Just include the message in the note section during check out.
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If
there are items on back order, they will be sent as soon as they
arrive. Due to our volume we receive shipments from our multiple
suppliers generally every week. In the event that we do not have all
of your order in stock, we may have your items shipped directly from
the supplier.
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In the
event your package does not arrive - please email us. We send all
shipments with delivery confirmation. The postal service will not
try to track an item for us until 20 days has past.
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When your item ships,
you will receive an email from us with your account updated. Please
make sure you white list our email addresses so messages from us are
not caught by the spam filters. Sales at
app2zin@aol.com. You can log into your account at any time to
see the status of your order.
How will you contact me regarding my order?
Immediately
after you place an online order we'll send an automatically generated
acknowledgement.
You will receive confirmation of shipment within 2-3 business days, or
be notified of any delay at that time. Availability of items is subject
to stock on hand and/or availability of items from manufacturers. Credit
card transactions are subject to verification by issuing bank.